Back to comparisons
AI Receptionist
AugustunvsS

Augustun vs Smith.ai

Pricing & Feature Comparison (2026)

Smith.ai offers both an AI receptionist and a human receptionist service, priced by call volume and call type. Augustun is a clinician AI scribe + documentation platform. Different problem space — practices often evaluate both when budgeting AI spend.

Augustun

Augustun Key Features

Augustun delivers fast, accurate documentation with the workflow tools clinicians actually need:

  • Unlimited AI scribe sessions — no per-minute fees, no monthly cap
  • ICD-10 & CPT auto-coding extracted directly from the encounter
  • Browser extension that drops notes into 400+ EHRs
  • Specialty-aware templates: primary care, psychiatry, therapy, cardiology, and more
  • Treatment plans, patient letters, and follow-up instructions in one click
  • SOAP, DAP, BIRP, and custom note formats
  • HIPAA + GDPR — PHI never leaves your tenancy
  • Real-time analytics on session volume, coding mix, and time saved
  • Multilingual capture in 30+ languages
  • Flat per-clinician pricing — no surprise overages

Augustun is built for clinicians who want premium documentation without enterprise complexity or pricing.

Smith.ai

Smith.ai Key Features

Smith.ai is a hybrid AI + human receptionist service:

  • AI receptionist for incoming calls
  • Optional human receptionist add-on
  • Per-call and per-minute pricing
  • Appointment booking and CRM logging
  • Wide professional-services adoption (not healthcare-specific)

Smith.ai is a front-office answering service, not a clinical scribe.

Augustun pricing (2026)

Augustun Pricing

Augustun pricing is transparent, flat, and per-clinician — no quotes, no minute meters, no upsells.

Pro

Solo clinicians who want a best-in-class AI scribe with specialty templates.

$39/month


  • Up to 40 notes per month
  • Best-in-class AI scribe
  • Specialty-specific templates
  • World-class live support
  • Centralized billing
Most popular

Growth

Busy clinicians who need unlimited notes plus an AI editing assistant.

$69/month


  • Everything in Pro
  • Unlimited note generation
  • Instant template builder
  • AI clinician assistant for editing
  • Centralized billing

Business

Practices that need EHR push, patient communications, and ICD-10 coding.

$119/month


  • Everything in Growth
  • Visit summaries & patient context
  • Instant patient instructions, letters, and referrals
  • EHR push integration for web based EHR
  • AI clinician assistant with medical knowledge base
  • ICD-10 coding (and CPT codes in beta)
  • Centralized billing

Smith.ai pricing

Smith.ai Pricing

Smith.ai pricing is per-call and per-minute, with separate AI and human tiers:

AI Receptionist

Higher tiers up to $825/month; usage-priced

$97.50/month start


  • AI phone answering
  • Appointment booking
  • Per-call billing
  • CRM logging
Most popular

Human Receptionist

Higher tiers up to $787.50/month; $11/min outside hours

$292.50/month start


  • Live human answering
  • After-hours coverage
  • Per-minute outside business hours
  • Bilingual options

Side-by-side

Quick comparison: Augustun vs Smith.ai

CategoryAugustunSmith.ai
Product typeAI scribe + documentationAI + human receptionist
Pricing$39–$119/clinician/month$97.50–$825+/month per practice
AI documentationIncludedNot included
Phone answeringNot includedCore feature
Healthcare-specificYes — clinical workflowsNot healthcare-specific
Best forClinical documentationGeneralist phone answering

Strongest differentiators

What sets each platform apart

Augustun: every-specialty workflow + flat pricing

Augustun is the only AI scribe with all of the following in a single per-clinician subscription:

  • Specialty-aware notes for primary care, psychiatry, therapy, and 40+ specialties
  • ICD-10 + CPT codes with evidence quoted from the transcript
  • Treatment plans + patient letters generated automatically
  • 400+ EHR integrations via browser extension
  • Flat per-clinician pricing — no minute meters, no annual lock-in

Smith.ai: hybrid phone answering

Smith.ai's edge is hybrid AI + human coverage:

  • Live human option for complex calls
  • Per-call pricing flexibility
  • Established brand in professional services

Decision aid

Which platform is right for you?

Choose Augustun if you want…

  • AI documentation for clinicians
  • Per-clinician transparent pricing
  • Healthcare-specific workflows

Ideal for

Clinicians across every specialty.

Choose Smith.ai if you want…

  • AI + human phone answering
  • Per-call billing flexibility
  • Generalist professional-services coverage

Ideal for

Practices that want hybrid AI/human call coverage.

Final verdict

Augustun vs Smith.ai

Smith.ai is a strong hybrid AI + human answering service but isn't healthcare-specific. Augustun is the right pick for clinical documentation — many practices use both, since they don't overlap.

FAQ

Augustun vs Smith.ai

Are Smith.ai and Augustun competitors?

Not directly — Smith.ai is a receptionist service; Augustun is a clinical scribe.

Which is cheaper?

Augustun: $39–$119/clinician/month. Smith.ai: $97.50–$825+/month depending on call volume.

Is Smith.ai HIPAA-compliant for healthcare calls?

Smith.ai offers HIPAA-compliant tiers — confirm with their sales team.

Can I use both?

Yes — they cover different parts of the practice.

Does Augustun handle phone calls?

No — Augustun is documentation-focused.

Reviewed by the Augustun clinical content team · Last reviewed

Ready to make the switch?

Try Augustun free for 7 days — no credit card, no setup fees, no annual lock-in.