Pro
Solo clinicians who want a best-in-class AI scribe with specialty templates.
$39/month
- Up to 40 notes per month
- Best-in-class AI scribe
- Specialty-specific templates
- World-class live support
- Centralized billing
Pricing & Feature Comparison (2026)
Smith.ai offers both an AI receptionist and a human receptionist service, priced by call volume and call type. Augustun is a clinician AI scribe + documentation platform. Different problem space — practices often evaluate both when budgeting AI spend.
Augustun
Augustun delivers fast, accurate documentation with the workflow tools clinicians actually need:
Augustun is built for clinicians who want premium documentation without enterprise complexity or pricing.
Smith.ai
Smith.ai is a hybrid AI + human receptionist service:
Smith.ai is a front-office answering service, not a clinical scribe.
Augustun pricing (2026)
Augustun pricing is transparent, flat, and per-clinician — no quotes, no minute meters, no upsells.
Solo clinicians who want a best-in-class AI scribe with specialty templates.
$39/month
Busy clinicians who need unlimited notes plus an AI editing assistant.
$69/month
Practices that need EHR push, patient communications, and ICD-10 coding.
$119/month
Smith.ai pricing
Smith.ai pricing is per-call and per-minute, with separate AI and human tiers:
Higher tiers up to $825/month; usage-priced
$97.50/month start
Higher tiers up to $787.50/month; $11/min outside hours
$292.50/month start
Side-by-side
| Category | Augustun | Smith.ai |
|---|---|---|
| Product type | AI scribe + documentation | AI + human receptionist |
| Pricing | $39–$119/clinician/month | $97.50–$825+/month per practice |
| AI documentation | Included | Not included |
| Phone answering | Not included | Core feature |
| Healthcare-specific | Yes — clinical workflows | Not healthcare-specific |
| Best for | Clinical documentation | Generalist phone answering |
Strongest differentiators
Augustun is the only AI scribe with all of the following in a single per-clinician subscription:
Smith.ai's edge is hybrid AI + human coverage:
Decision aid
Ideal for
Clinicians across every specialty.
Ideal for
Practices that want hybrid AI/human call coverage.
Final verdict
Smith.ai is a strong hybrid AI + human answering service but isn't healthcare-specific. Augustun is the right pick for clinical documentation — many practices use both, since they don't overlap.
FAQ
Not directly — Smith.ai is a receptionist service; Augustun is a clinical scribe.
Augustun: $39–$119/clinician/month. Smith.ai: $97.50–$825+/month depending on call volume.
Smith.ai offers HIPAA-compliant tiers — confirm with their sales team.
Yes — they cover different parts of the practice.
No — Augustun is documentation-focused.
Reviewed by the Augustun clinical content team · Last reviewed
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