Prior Authorization Request (Behavioral Health Services)
A structured prior authorization request template for behavioral health services (outpatient through inpatient levels). Designed for utilization management reviewers, it emphasizes medical necessity documentation, explic…
Document Type
request / Prior Authorization Attachment Packet
Specialties
Template Preview
Administrative and Request Information
- Request Type: [initial / continuation] — [standard / urgent-expedited]
- Requested Start Date: [date]
- Authorization Period: [start date – end date or total units/visits requested] (State total authorized hours/week for program-level requests.)
- Service Level and Setting: [outpatient / IOP / PHP / residential / inpatient] — [in-person / telehealth / hybrid] (Include program days/week and hours/day for IOP/PHP.)
- CPT/HCPCS Codes and Place of Service: [codes, units, POS] (Include modifiers if applicable.)
- Patient: Name: [full name] | DOB: [DOB] | Member ID: [ID] | Plan: [payer/plan name] (If Member ID pending, state reason and resolution plan.)
- Rendering Provider: Name: [name] | Credentials: [credentials] | NPI: [NPI] | Tax ID: [Tax ID] | Facility: [name] | Address: [address]
- UM Contact: Phone: [number] | Fax: [number] | Email: [email] | Peer-to-peer availability: [days/times and time zone] | Best callback times: [times]
- Referring Provider: [name, credentials, NPI, contact] (Only include if applicable.)
- Clinical Documentation Date Range: [dates of evaluation and most recent contact informing this request]
(Do not leave required fields blank. If any required payer element is unavailable, explicitly document why, current status, and plan/timeline to obtain.)
Executive Clinical Summary
[Concise narrative (5–10 sentences) covering in order: (1) primary diagnosis with ICD-10 code and presenting syndrome; (2) severity and trajectory; (3) key functional impairments across work/school, ADLs, relationships, housing; (4) current risk level for suicide/self-harm, violence, grave disability, or substance-related harm with brief supporting factors; (5) clinical rationale for requested level of care now and why lower intensity is insufficient; (6) what will be delivered including modality, frequency, duration, and hours/week if program-level; (7) measurable goals for this authorization period; (8) risk mitigation already in place including safety plan status and crisis supports] (Use objective, clinically focused language without boilerplate.)
Clinical Presentation and Diagnosis
- Chief Complaint: [one-line statement] (Use patient's words only if it clarifies clinical need.)
- Symptom Profile: [onset, duration, triggers, pattern, current severity; key symptoms supporting primary diagnosis] (Label any provisional diagnoses explicitly.)
- Diagnostic Formulation: Primary: [ICD-10 code – diagnosis] | Comorbid: [ICD-10 code – diagnosis(es)] (Include differential only if it impacts level-of-care selection.)
- Mental Status Examination:
- Appearance/Behavior: [description]
- Speech: [description]
- Mood/Affect: [description]
- Thought Process/Content: [description; include SI/HI/psychosis content if present]
- Perception: [description]
- Cognition: [orientation, attention, memory]
- Insight/Judgment: [description]
- Standardized Measures:
- [Measure name]: [score] ([date]) — [severity band]; Trend from baseline: [improved / stable / worsened]
- (Repeat for each measure; if none administered, state how severity was assessed and why standardized scales were not used.)
- Co-occurring Conditions Affecting Risk or Treatment Intensity: [medical, psychiatric, SUD, neurodevelopmental conditions] (Include pregnancy status if relevant.)
Functional Impairment and Psychosocial Context
- Occupational/Educational: [attendance, productivity, disciplinary actions, accommodations, leave status]
- ADLs/IADLs: [hygiene, meals/nutrition, sleep, medication adherence, finances, transportation]
- Interpersonal/Family: [isolation, conflict, caregiving capacity, parenting concerns]
- Housing Stability: [stable / unstable / at risk]; [safety concerns in environment]
- Barriers to Care: [transportation, childcare, finances, technology, language]
- Support System: [who is available outside treatment hours and their reliability]
- Intensity Justification: [explicit linkage of functional impairment to requested level of care; why this intensity is required]
(If a domain was not assessed, state "Not assessed" with plan and timeline; consider time-limited authorization pending completion.)
Risk Assessment and Mitigation Plan
- Suicide/Self-Harm:
- Ideation: [denied / passive / active]; Frequency: [frequency]
- Plan: [none / vague / specific]; Intent: [denied / ambivalent / present]
- Behaviors: [NSSI / preparatory acts / attempts]; Past attempts: [details, dates]
- Lethal Means Access: [firearms / medications / other]; Status: [secured / removed / unknown]
- Protective Factors: [factors] | Aggravating Factors: [factors]
- Violence/Homicide:
- Ideation/Threats: [none / present]; Targets: [identified targets if any]
- Access to Weapons: [yes / no / unknown]
- History of Violence: [summary]
- Grave Disability:
- Ability to Meet Basic Needs: [food, shelter, medical care]
- Impact of Psychosis/Mania/Cognitive Disorder: [description]
- Substance-Related Risk:
- Use Pattern: [substances, frequency, amount, last use]
- Overdose/Intoxication Risk: [low / moderate / high] with rationale
- Withdrawal Potential: [none / mild / moderate / severe]; Medical management needed: [yes / no]
- Overall Risk Level: [low / moderate / high] — [acute / chronic] (Provide concise justification tied to findings; distinguish passive ideation vs. active plan/intent.)
- Risk Mitigation Plan:
- Safety Plan: [completed / reviewed / updated] on [date]; Patient has copy: [yes / no]; Key steps reviewed: [steps]
- Means Safety: [specific steps taken—firearms secured, meds locked, sharps removed, etc.]
- Crisis Resources: [988/911 and local crisis line provided; instructions reviewed]
- Monitoring: [frequency of reassessment; scheduled check-ins]
- Care Coordination: [communications with supports/PCP/psychiatry; consent status]
- Escalation Criteria: [explicit indicators for ED referral or higher level of care]
(If risk could not be assessed, document reason and request provisional/time-limited authorization pending completion. Never infer low risk without documented assessment.)
Prior Treatment History and Response
- Levels of Care: [inpatient / residential / PHP / IOP / outpatient / ED] — [dates, outcomes] (List in reverse chronological order.)
- Medications: [names, doses, start/stop dates, adherence, adverse effects, response] (Include current and relevant past trials.)
- Psychotherapy Modalities: [type, duration, frequency, response]
- Engagement Barriers: [missed appointments, access issues, motivation, cultural/linguistic factors]
- Lower-Intensity Trials and Insufficiency: [what was tried and why it was inadequate for safety/functional recovery]
(For continuation requests: include attendance/compliance in current episode, response to date with updated measures and function, and updated risk trends.)
Medical Necessity and Level-of-Care Rationale
- Why Now: [precipitant and current acuity]
- Why This Level of Care: [link symptoms, functional impairment, and risk to required structure/intensity; include hours/week if program-level]
- Why Not a Lower Level: [specific deficits in safety/monitoring/skill acquisition that outpatient alone cannot address]
- Why Not a Higher Level: [patient can be managed safely; supports available; no imminent danger] (Include only if requesting non-24-hour care.)
- Expected Benefit: [functional improvement targets; relapse/hospitalization prevention]
- Time-Limited Need: [why requested duration is reasonable; what will change by end of period]
- Program Eligibility: [able to participate cognitively/emotionally; adequate supports outside program hours; not dangerous in program setting] (Include only for IOP/PHP requests.)
Treatment Plan
- Problem 1: [highest-priority problem, e.g., suicidality/acute risk]
- Goal(s): [measurable goal with baseline → target and timeframe]
- Interventions: [specific modalities/skills/coaching/medication strategies]
- Frequency/Dose: [sessions per week, minutes per session; program hours/week if applicable]
- Measurement: [standardized scales and/or behavioral anchors; reassessment cadence]
- Target Date: [date or week number]
- Problem 2: [next priority problem]
- Goal(s): [measurable goal]
- Interventions: [specific interventions]
- Frequency/Dose: [details]
- Measurement: [details]
- Target Date: [date]
(Add additional problem blocks as needed, prioritized by risk and severity.)
- Planned Services:
- Individual Therapy: [modality] — [minutes] [x/week] — [in-person / telehealth]
- Group Therapy: [type(s)] — [x/week]
- Family/Collateral: [indicated / not indicated]; [frequency if indicated]
- Medication Management: [prescriber type] — [cadence]; Monitoring: [labs/scales/side effects]
- Case Management/Peer Support: [focus areas] (Only include if part of requested services.)
- Total Program Intensity: [hours/day], [days/week], total [hours/week] (Only include for IOP/PHP.)
- Care Coordination: ROI status: [obtained / pending] for [parties]; Planned communications: [who, what, when]
Discharge and Step-Down Plan
- Anticipated Step-Down Level: [e.g., PHP → IOP → weekly outpatient]
- Discharge Criteria: [symptom thresholds, functional milestones, risk stabilization, adherence benchmarks]
- Relapse Prevention and Follow-Up: [skills plan, crisis plan review, scheduled follow-ups]
- Barriers to Discharge: [barriers]; Mitigation: [steps]
(For continuation requests: indicate progress toward discharge and remaining needs with timeframe.)
Attestation
Clinician Signature: [name, credentials, license state]
Date/Time: [date/time]
Attestation: "I attest that the information provided is accurate and reflects the patient's current clinical need. This disclosure is limited to information necessary for coverage determination and excludes psychotherapy process notes."
Peer-to-Peer Contact: [direct phone and availability]
(Include supervising physician signature and attestation if required by payer or service type.)
Conditional Addenda
Continuation/Concurrent Review Addendum
(Only include for continuation requests.)
- Services Delivered Since Last Authorization: [services with dates and doses]
- Attendance/Compliance: [attendance percentage; reasons for any misses]
- Clinical Response: [updated measures, functional status changes, risk trends]
- Revised Goals/Plan: [changes to plan; expected duration for remaining treatment]
Urgent/Expedited Request Addendum
(Only include if request type is urgent/expedited.)
- Serious Jeopardy Justification: [specific risk to health, safety, or function if standard timeframe used]
SUD (ASAM) Addendum
(Only include for SUD-focused requests.)
- ASAM Dimensions: [Dimension 1: withdrawal risk; Dimension 2: biomedical conditions; Dimension 3: emotional/behavioral; Dimension 4: readiness to change; Dimension 5: relapse/continued use potential; Dimension 6: recovery environment]
- Withdrawal Management Need/Setting: [none / ambulatory / residential / inpatient] with rationale
- Relapse/Continued Use Potential: [low / moderate / high] with supporting factors
- Recovery Environment: [supports and barriers]
- Consent Statement: Patient consent for disclosure of SUD treatment records is on file per 42 CFR Part 2; scope: [parties and information disclosed]
Child/Adolescent Addendum
(Only include for patients under 18.)
- Developmental Considerations: [relevant developmental factors affecting presentation or treatment]
- Education: [school, grade; IEP/504 status; attendance and performance; school coordination plan]
- Custody/Guardianship: [legal guardian; custody arrangement; consent status]
- Family Involvement: [caregiver participation capacity; training needs; supervision adequacy]
Privacy Statement
This document contains only information necessary for coverage determination. Psychotherapy process notes are excluded per HIPAA standards. (For SUD services, add: Patient consent for disclosure of SUD records is on file per 42 CFR Part 2 requirements.)
Want to use this template?
Copy it into your workflow, or book a demo to see Augustun draft notes like this automatically.
Related templates
request
Ambulance Medical Necessity & Billing Documentation Summary (Medicare)
clinical note
Behavioral Health Diagnostic Evaluation or Biopsychosocial Intake
clinical note
Behavioral Health Discharge Summary
patient instructions
Behavioral Health Suicide/Self-Harm Safety Plan
plan
Behavioral Health Treatment Plan (Person-Centered)
clinical note
BIRP Note (Therapy)