Prior Authorization Request (Medical/Support Services)
A structured prior authorization request template for medical and support services including home health, DMEPOS, post-acute facility care, and personal care services. Designed to reduce denials by organizing clinical in…
Document Type
letter / Prior Authorization Request Letter
Specialties
Template Preview
(Use YYYY-MM-DD date format throughout. For unknown identifiers, state "Unknown—[reason or plan to obtain]" rather than omitting.)
Request Type: [pre-service / concurrent / retrospective]; [standard / expedited-urgent]
Payer: [Payer name and plan product line]
Member Name: [Full name as on insurance card]
Date of Birth: [YYYY-MM-DD]
Member ID: [Member ID number]
Group Number: [Group number, or "Not applicable" if none]
Ordering Clinician: [Name, credentials, NPI]
Practice/Facility: [Name, address, phone, fax]
Contact for Follow-up: [Name, title, phone, best callback times]
Servicing Provider/Vendor: [Name, NPI, provider type] (If applicable for DME supplier, home health agency, or facility)
Requested Service
(Present each distinct service in a compact block. If multiple services are requested, repeat for each. Include codes only if explicitly provided; otherwise state "Codes pending—see clinical description.")
- Service category and level of care: [Service type]
- Specific service or item: [Description]
- Start date: [YYYY-MM-DD]
- Duration/quantity: [Days, visits, units, or hours/week]
- Frequency/intensity: [Frequency and intensity requirements]
- ICD-10 codes: [Codes if provided]
- CPT/HCPCS codes: [Codes if provided]
- Clinical priority: [One-line urgency statement if applicable]
Summary
[3–6 sentence paragraph: primary diagnosis and key comorbidities; current clinical/functional status; what is requested and why needed now; anticipated benefit if approved; specific risk or harm if delayed or denied]
Clinical Narrative
(Include only facts relevant to the authorization decision. If clinical evaluation was limited, state the limitation.)
Diagnosis and Severity
- [Primary diagnosis with onset or acute event date]
- [Severity markers relevant to service need]
- [Pertinent comorbidities impacting requested service]
Current Clinical Status
- [Current symptoms, stability, and safety concerns]
- [Relevant exam findings, vitals, or medications]
- [Assessment limitations if applicable]
Functional Status
- [Mobility: transfers, gait, assist level, device use, fall history]
- [ADL/IADL limitations: bathing, toileting, dressing, feeding, medication management]
- [Cognitive or behavioral factors affecting safety]
- [Home environment, accessibility, and caregiver availability]
Supporting Objective Data
- [Relevant test/study with date, result, and relevance to request]
- [Therapy evaluations with dates and key measures]
- [Wound measurements if applicable: location, stage, dimensions, characteristics]
Treatment History and Response
- [Prior treatments attempted with dates and outcomes]
- [Prior episodes of requested service and measured outcomes]
- [Contraindications or reasons alternatives are inappropriate]
Medical Necessity Rationale
(Map clinical facts to coverage criteria. Reference payer policy by name/version if known. If evidence is pending, state what is pending and expected availability.)
-
Criterion: [Coverage requirement or medical necessity element]
Evidence: [Patient-specific facts with dates]
Conclusion: [Why criterion is met]
-
Criterion: [Level/intensity appropriateness]
Evidence: [Severity, functional data, safety needs]
Conclusion: [Why requested level is necessary]
-
Criterion: [Duration appropriateness]
Evidence: [Time-bound goals and reassessment plan]
Conclusion: [Why duration is justified]
(Add additional criteria as needed based on payer requirements.)
Alternatives Considered
- [Conservative management attempted with dates and outcomes; why insufficient]
- [Lower level of care considered; why unsafe or inadequate]
- [Alternative equipment or formulary options; why not clinically appropriate]
Urgency Justification
(Include only if expedited review is requested or discharge/procedure timing drives the request; omit for routine requests.)
- Urgency category: [Expedited / urgent]
- Time anchor: [Discharge date, procedure date, or clinical deadline]
- Risk from delay: [Specific harm if delayed beyond date] due to [patient-specific facts]
Service-Specific Documentation
(Include only the module relevant to the requested service. Omit non-applicable modules.)
Home Health Services
- Homebound status: [Patient-specific reasons leaving home is difficult or contraindicated; required assistance and devices]
- Skilled need: [Discipline(s)] for [specific condition] with [measurable goals]
- Visit plan: [Discipline, frequency, and duration]
- Face-to-face encounter: [Date and provider type] (Must be within 90 days before or 30 days after start of care)
DMEPOS / Orthotics / Prosthetics
- Item requested: [Item description; HCPCS if known; quantity; rental vs purchase]
- Functional limitation addressed: [Deficit the item mitigates and intended use]
- Lesser equipment considered: [Why alternatives are inadequate]
- Supporting encounter: [Date and objective findings; face-to-face within 6 months if required]
- Order status: [Compliant written order attached / pending]
Post-Acute Facility (SNF/IRF/LTACH)
- Index hospitalization: [Admit date, expected discharge date, brief course]
- Ongoing skilled needs: [Wound care, IV meds, monitoring, complex medication management]
- Therapy needs: [Required intensity in minutes/day; why lower intensity is insufficient]
- Functional status and supervision: [Assist levels, fall risk, cognitive factors]
- Proposed length of stay: [Days/weeks]; Discharge goals: [Measurable goals]; Discharge destination: [Planned setting]
Personal Care / Support Services
- ADL/IADL limitations: [Specific tasks impacted with safety implications]
- Caregiver availability: [Available supports and why insufficient]
- Requested tasks and hours: [Task list with frequency and time to justify total hours/week]
Attachments
(List all documents submitted. If expected attachment is missing, state why and when it will be provided.)
- [Recent progress note, date]
- [Discharge summary, date] (If post-acute request)
- [Therapy evaluations, dates]
- [Relevant imaging or lab reports, dates]
- [Current medication list, date]
- [Orders with dates] (DME order, home health plan, etc.)
Requested Determination
- Approval requested: [Service type, site of care, units/visits/days, start and end dates]
- Special handling: [Continuity of care / transition authorization / single-case agreement] (If applicable)
- Peer-to-peer availability: [Clinician name, credentials, phone, best times]
Attestation and Signature
I attest that the information provided is accurate and reflects patient-specific details from the medical record. Additional records can be furnished promptly upon request.
Clinician Signature: ____________________ Date: [YYYY-MM-DD]
Printed Name, Credentials, NPI: [Name, credentials, NPI]
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