Client Intake & Health History (Massage Therapy)

Comprehensive intake form for massage therapy practices capturing client demographics, health history, safety screening, informed consent, preferences, and initial treatment planning. Structured for both wellness and pro…

Document Type

form / Intake Questionnaire

Specialties

Massage Therapy
Created by Augustun

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Client Name: [Legal name] (Required; use "Unknown" or "Declines to provide" if not available)

Preferred Name: [Preferred name, if different from legal name]

Date of Birth: [MM/DD/YYYY] (Required; use "Unknown" or "Declines to provide" if not available)

Date Completed: [MM/DD/YYYY]

Therapist: [Therapist name, credentials, license number]

Date Reviewed: [MM/DD/YYYY]

Demographics & Contact

Address: [Street, City, State, ZIP] (If declined, document "Client declined to provide address")

Phone: [Primary phone] ([mobile / home / work]) | [Secondary phone, if provided] ([mobile / home / work])

Email: [Email address / None]

Preferred Contact Method: [phone / text / email / no electronic contact]

Permissions: Voicemail: [permitted / not permitted] | Text: [permitted / not permitted] | Email: [permitted / not permitted]

Contact Preferences Notes: [Best times, privacy needs, alternate contact instructions]

Emergency Contact

Name: [Full name] (If declined, record "Client declined to provide emergency contact")

Relationship: [Relationship]

Phone: [Phone number]

Permission to Contact in Emergency: [Yes / No]

Care Coordination

(May be marked "Not applicable" for wellness-only visits)

Primary Care Provider: [Name / No PCP] | [Clinic] | [Phone]

Other Treating Providers: [Provider name, role (PT / chiropractor / specialist), clinic, phone, permission to contact: Yes / No] (List each provider; record "None" if no other providers)

Reason for Visit & Goals

Client's Stated Reason for Visit: [Client narrative in their own words]

Visit Type: [problem-focused / wellness-relaxation]

Primary Area(s) of Concern: [Body region(s)] | Body Diagram Reference: [Diagram ID, if used]

Problem-Focused Symptom Details

(If wellness/relaxation visit, record "Wellness/relaxation visit - symptom detail not applicable")

  • Onset: [Approximate start date or duration]
  • Quality: [tight / dull / sharp / burning / aching / other]
  • Severity: [0–10]
  • Pattern: [constant / intermittent / variable]
  • Provoking Factors: [List]
  • Relieving Factors: [List]
  • Radiation / Associated Symptoms: [numbness / tingling / weakness / none]
  • Functional Impact: [Impact on sleep, work, exercise, daily activities]

Client Goals

Immediate (today's session): [1–3 prioritized goals]

Short-term (coming weeks): [1–3 goals]

What success looks like to client: [Client-defined success criteria]

Health History

(Use "client reports" language throughout; do not document as diagnosis. Expand any "Yes" response with details.)

  • Cardiovascular conditions: [Yes / No / Unknown] — (If Yes) Client reports: [hypertension / heart disease / edema / other], type, approximate date/duration, current status [controlled / uncontrolled / monitoring], restrictions or precautions
  • Neurologic conditions: [Yes / No / Unknown] — (If Yes) Client reports: [neuropathy / seizures / stroke history / other], type, approximate date/duration, current status [stable / recent changes], restrictions or precautions
  • Diabetes: [Yes / No / Unknown] — (If Yes) Client reports: [Type 1 / Type 2 / gestational], duration, current status [controlled / variable], precautions [hypoglycemia risk, neuropathy areas, injection sites]
  • Respiratory conditions: [Yes / No / Unknown] — (If Yes) Client reports: [asthma / COPD / other], triggers/controls, precautions [positioning, fragrance sensitivity, rescue inhaler availability]
  • Cancer history/current treatment: [Yes / No / Unknown] — (If Yes) Client reports: type/site, approximate diagnosis date, treatment history [surgery / chemo / radiation / immunotherapy], current status [active / surveillance / remission], precautions [lymph involvement, ports, low platelet counts, fatigue]
  • Bleeding or clotting disorders: [Yes / No / Unknown] — (If Yes) Client reports: condition and status, anticoagulant use [Yes / No], precautions [pressure limits, avoid deep techniques]
  • Skin conditions: [Yes / No / Unknown] — (If Yes) Client reports: [contagious conditions / open lesions / dermatitis / eczema / psoriasis / other], affected locations, precautions [avoid areas, glove use, product sensitivity]
  • Autoimmune/inflammatory conditions: [Yes / No / Unknown] — (If Yes) Client reports: condition, flare status [active / quiescent], precautions [pressure tolerance, fatigue, joint sensitivity]
  • Pregnancy or postpartum status: [Yes / No / Not applicable] — (If Yes) Gestational age or postpartum timeframe, pregnancy-related precautions or positioning needs
  • Implants/medical devices: [Yes / No / Unknown] — (If Yes) Client reports: [ports / pumps / joint replacements / pacemaker / spinal hardware / other], location(s), precautions [no direct pressure, avoid magnets/cupping]
  • Recent surgeries/procedures: [Yes / No / Unknown] — (If Yes) Client reports: procedure, date, clearance received [Yes / No / Unknown], restrictions [weight bearing, ROM limits, incision precautions]

Injury History Relevant to Visit

Prior injuries to target areas: [Yes / No / Unknown] — [Details with dates/duration if Yes]

Fracture history: [Yes / No / Unknown] — [Location and approximate dates if Yes]

Current PT/rehab restrictions: [Yes / No / Unknown] — [ROM, weight bearing, or technique limitations if Yes]

Client-reported imaging/specialist findings: [Summary in client's words]

Massage Therapy History

Prior massage experience: [Yes / No] — [Frequency and types if Yes]

Helpful techniques per client: [List]

Unhelpful or undesired techniques: [List]

Pressure tolerance: [light / moderate / firm / variable / unknown]

History of post-massage soreness: [Yes / No / Unknown] — [Typical duration/severity if Yes]

Adverse reactions reported: [fainting / bruising / symptom flares / none] — [Context if applicable]

Medications, Supplements & Allergies

Current medications (prescription and OTC): [List each with optional dose/frequency and safety-relevant indication]

Supplements/vitamins: [List / None]

Medication delivery sites to avoid: Injection sites: [locations / none] | Medication patches: [locations / none] | Medicated topical creams: [locations / none]

Allergies and sensitivities: (Require explicit status; do not leave blank)

  • Medication allergies: [List / No known medication allergies / Unknown]
  • Latex sensitivity: [Yes / No / Unknown]
  • Allergies to oils/lotions/scents: [List / None / Unknown]
  • Skin reactivity (easy bruising, fragile skin): [Yes / No / Unknown]

Same-Day Safety Screening

(All items must be addressed before proceeding; provide details for any "Yes" response)

  • Fever or symptoms of contagious illness: [Yes / No] — [Details if Yes]
  • New or worsening swelling, redness, or warmth in limbs: [Yes / No] — [Details if Yes]
  • Chest pain, sudden shortness of breath, or fainting episodes: [Yes / No] — [Details if Yes]
  • Open wounds or rashes in treatment areas: [Yes / No] — [Details if Yes]
  • Recent surgery or procedure without clearance: [Yes / No] — [Details if Yes]
  • Pregnancy relevant to techniques/positioning: [Yes / No / N/A] — [Details if Yes]

Action for flagged items: [session deferred / session modified / proceeded with precautions] — [Specify modifications or precautions]

Client informed of decision: [Yes / No] | Referral or clearance requested: [Yes / No] — [Specify to whom]

Red Flags Requiring Referral

(Screen for: suspected blood clot symptoms, unexplained severe pain, progressive neurologic symptoms, signs of systemic infection, medical instability)

Red flag present: [Yes / No]

(If Yes) Action: Session deferred | Urgency: [emergent / urgent / routine] | Advice given: [Recommended ED / urgent care / PCP / other] — [Client education provided]

Consent & Preferences

Informed Consent Discussion

  • [ ] Nature of massage treatment discussed
  • [ ] Expected benefits discussed
  • [ ] Potential risks (e.g., soreness, bruising) discussed
  • [ ] Alternatives including no treatment discussed
  • [ ] Right to ask questions and stop/modify treatment at any time affirmed

Brief session plan discussed: [Summary]

Scope Statement: Massage therapy is not a substitute for medical diagnosis or treatment. Client agrees to share changes in health status before each session. Client may withdraw consent at any time.

Draping & Boundaries

Draping preference: [standard / extra coverage / fully clothed]

Areas client does not want touched: [List explicit avoid areas]

Areas requiring explicit discussion before work: [abdomen / gluteal region / inner thigh / chest-pectoral / none] — [Boundaries and communication plan]

Sensitive-area work: [opt-in / opt-out / not offered] (If opt-in, document how contact will occur, draping method, and client's understanding)

Session Preferences

Pressure preference: [light / moderate / firm / adjust as needed]

Positioning limitations: [prone intolerance / pregnancy positioning / ROM limits / none]

Additional modalities consent: [heat / cold / cupping / tools / aromatherapy / none] — [Indicate consent for each offered]

Communication preferences: [talking / quiet / real-time feedback preferred]

Consent by Guardian

(Include only if client is a minor or unable to legally consent)

Guardian name and relationship: [Name, relationship]

Consent method: [in-person signature / written consent on file / verbal with witness]

Guardian presence requirement: [required for full session / required for intake only / not required / per policy]

Therapist Summary

(Brief synthesis in 3–6 bullet points; confirm client goals; use neutral language without medical diagnoses)

  • [Primary concern summary]
  • [Relevant history highlights (client reports)]
  • [Key cautions/precautions identified]
  • [Client goals confirmed]
  • [Coordination/clearance considerations, if any]

Initial Plan

Focus areas: [Body regions]

General approach: [relaxation-focused / problem-focused / blended]

Planned modifications: [Pressure limits, areas to avoid, positioning accommodations, modality adjustments based on identified risks/preferences]

Follow-up plan: [Frequency, reassessment cadence, referral considerations]

Clinical reasoning: [Brief rationale, non-diagnostic] (Optional)

Signatures

Client Attestation: "The information provided is accurate to the best of my knowledge."

Client Signature: [Signature] | [Printed name] | [Date] | [Time]

Therapist Signature: [Signature] | [Printed name] | [Date] | [Time] | Decision: [proceeded / modified / deferred]

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